Information We Collect

Account Information

When you create a SyncLink66 account, we collect your name, email address, company name, and billing information. This information is necessary to provide you with our services and communicate with you about your account.

Usage Data

We automatically collect information about how you use SyncLink66, including your IP address, browser type, device information, pages visited, and features used. This helps us improve our platform and provide better support.

Store Connection Data

When you connect your e-commerce stores (Shopify, WooCommerce, eBay, Etsy, TikTok Shop), we collect inventory data, order information, and product details necessary to synchronize your inventory across platforms.

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve SyncLink66 services, including inventory synchronization, analytics, and customer support.

Communications

We may send you service-related emails, including account notifications, updates, security alerts, and promotional materials (which you can opt out of at any time).

Analytics and Improvements

We analyze usage patterns to improve our platform, develop new features, and optimize user experience. This data is aggregated and anonymized whenever possible.

Data Security

Encryption

All data sent to and from SyncLink66 is fully encrypted. We only access the information needed to sync your products, and we never store any payment details. Billing is handled securely through Stripe, and your data is backed up regularly to keep everything safe and reliable.

Access Controls

We implement strict access controls and authentication measures to ensure only authorized personnel can access your data. All access is logged and monitored.

Your Rights

Access and Portability

You have the right to access, download, and export your data at any time through your account dashboard or by contacting our support team.

Correction and Deletion

You can update or correct your information at any time. You may also request deletion of your account and associated data, subject to legal retention requirements.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Data Sharing and Third Parties

Service Providers

We work with trusted third-party service providers for hosting, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.

Platform Integrations

When you connect your e-commerce stores, we share necessary data with those platforms (Shopify, WooCommerce, eBay, Etsy, TikTok Shop) to enable inventory synchronization. This data sharing is governed by their respective privacy policies.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on SyncLink66. These technologies help us understand how you use our platform, remember your preferences, and provide personalized features.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of SyncLink66.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Continued use of SyncLink66 after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@synclink66.com